Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Dview platform, website, and services (collectively, the "Services") provided by DVIEW TECHNOLOGIES PRIVATE LIMITED ("Dview," "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and Dview regarding your use of the Services. We may update these Terms from time to time, and continued use after changes indicates acceptance of the revised Terms.

For the purposes of these Terms, the following definitions apply:

• "Account" means the account created by you or on your behalf to access the Services.
• "Customer Data" means all data, content, and information submitted to the Services by you or on your behalf.
• "Platform" means Dview's cloud-based data engineering, data fabric, and analytics platform.
• "User" means any individual authorized by you to access and use the Services under your Account.
• "Subscription" means the commercial arrangement under which Dview provides you access to the Services.

Subject to these Terms and payment of applicable fees, Dview grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services during the Subscription term.

Permitted Use

• Use the Services solely for your internal business purposes.
• Create and manage User accounts for your authorized employees and contractors.
• Process, analyze, and visualize your Customer Data using the Platform.
• Integrate the Services with approved third-party systems and data sources.
• Generate reports, dashboards, and analytics derived from your Customer Data.

Prohibited Use

• Use the Services for any unlawful purpose or in violation of applicable laws.
• Attempt to gain unauthorized access to the Services or related systems.
• Interfere with or disrupt the integrity or performance of the Services.
• Reverse engineer, decompile, or disassemble any aspect of the Services.
• Share, sell, or transfer your Account credentials to third parties.
• Upload malware, viruses, or other harmful code to the Platform.

To access certain features of the Services, you must create an Account. You agree to provide accurate, current, and complete information during registration and to keep this information updated.

You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree to notify us immediately of any unauthorized use of your Account or any other security breach.

Dview reserves the right to disable any Account if we reasonably believe that the Account has been compromised or is being used in violation of these Terms.

You retain all ownership rights in your Customer Data. By submitting Customer Data to the Services, you grant Dview a limited license to process, store, and analyze such data solely for the purpose of providing the Services to you.

Dview and its licensors retain all rights, title, and interest in and to the Services, including all software, algorithms, models, and intellectual property. Nothing in these Terms grants you any license to Dview's patents, copyrights, trademarks, or trade secrets.

Data Processing

Our processing of Customer Data is governed by our Data Processing Agreement (DPA), which is incorporated by reference into these Terms. The DPA specifies our obligations as a processor under applicable data protection laws, including GDPR, CCPA, and India's Digital Personal Data Protection Act.

Fees for the Services are set forth in your Order Form or Subscription agreement. Unless otherwise stated, all fees are quoted in Indian Rupees (INR) and are exclusive of applicable taxes.

• Payment is due within 30 days of the invoice date.
• Late payments may incur interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
• Dview reserves the right to suspend access to the Services for non-payment after written notice.
• All fees are non-refundable except as expressly provided in these Terms.

Each party agrees to maintain the confidentiality of the other party's Confidential Information and not to disclose such information to third parties without prior written consent, except as required by law or to fulfill obligations under these Terms.

"Confidential Information" means all non-public information disclosed by one party to the other, whether orally, in writing, or electronically, that is designated as confidential or that reasonably should be understood to be confidential.

Dview implements industry-standard technical and organizational security measures to protect Customer Data. These measures include encryption at rest and in transit, access controls, regular security audits, and incident response procedures.

In the event of a security breach affecting Customer Data, Dview will notify you without undue delay and in accordance with applicable data protection laws. We will cooperate with you in investigating and remediating the breach.

These Terms commence on the date you first access the Services and continue until terminated in accordance with this section.

• You may terminate your Subscription by providing 30 days' written notice.
• Dview may terminate these Terms immediately if you materially breach these Terms and fail to cure such breach within 15 days of written notice.
• Upon termination, your access to the Services will cease, and Dview will delete or return your Customer Data in accordance with the DPA.

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied. Dview does not warrant that the Services will be uninterrupted, error-free, or completely secure.

To the maximum extent permitted by applicable law, Dview's total liability for any claims arising under these Terms shall not exceed the total amount paid by you to Dview in the 12 months preceding the claim.

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

For questions about these Terms, please contact us at:

• Email: connect@dview.io
• Address: DVIEW TECHNOLOGIES PRIVATE LIMITED, Bengaluru, Karnataka, India